Terms and Conditions
Yourga Ltd supplies products listed on the YOU.boutique website and in our stores under the following Terms and Conditions. Before using any of our websites or placing an order with us, please carefully read these Terms and Conditions as well as our Privacy and Cookie Policies.
These Terms and Conditions apply to your use of any YOU.boutique website and to any products you purchase from them, regardless of how you access the website. This includes various technologies and devices through which our website is available to you, whether at home, on the move, or in-store.
We reserve the right to update these Terms and Conditions at any time, and any updates that affect your purchases or usage will be communicated to you in writing (via email) and posted on this page. The headings in these Conditions are for convenience and will not affect their interpretation. We recommend that you print and retain a copy of these Terms and Conditions for future reference…
About YOU Brand:
This website is owned and operated by Yourga UAB, a company registered in Lithuania (company registration number 304484295). Our registered VAT number is: LT100013132816.
Definitions:
Contract – The agreement between us and you for the sale and supply of products.
Cookies – Small text files placed by our websites on your computer hard drive to identify your computer and store session information. Personal Information – Details provided by you.
Product(s) – An item for sale on YOU.boutique.
Product Description – Details about individual products, including any special conditions.
Special Conditions – Any terms and conditions outside of this document applied to specific products.
Terms and Conditions – These terms and conditions and any special conditions applied to individual products.
Users – Refers to users of our websites collectively.
We / Our / Us – Refers to YOU.boutique or any of our registered trading names.
Website – Refers to our websites collectively. You / Your – Refers to you as a customer.
General Terms and Conditions
These General Terms and Conditions apply to products purchased from our stores and any orders placed through the YOU.boutique website. They apply regardless of how you access the website, including through various devices.
Please read these terms and conditions carefully. When you place an order through the website, you will be prompted to confirm that you have read, understood, and agree to the terms and conditions in full. If you disagree with these terms, you should not proceed with ordering any product(s) through the website.
Placing Orders:
You can place an order by opening an account with us, logging in with an existing account, or using Guest Checkout. When opening an account with YOU.boutique, accurate and up-to-date personal information is required. You can update your details at any time by logging into your account.
When you create an account, you will set a password for account access and security on the website. It is your responsibility to keep your password and account information confidential. We are not liable for any losses due to your failure to protect your personal information. If unauthorized account activity is suspected, please contact us.
For Guest Checkout, we retain your personal information for order processing. If you already have an account, we attempt to match your data. We reserve the right to refuse access or delete accounts with suspicious activity.
Subscriber Offers:
When adding a subscriber offer to your transaction, you permit YOU.boutique to send you communications, including email, SMS, WhatsApp, and notifications. Opting out of marketing voids subscriber offers. You can opt in again by accepting offers or updating your preferences.
Order Acceptance:
Completing online checkout does not confirm our acceptance of your order. We will notify you via email when your order is being processed. Our acceptance occurs when payment is taken, and product dispatch is confirmed.
We reserve the right to decline orders before product dispatch, including legal and regulatory reasons. Our contract starts upon order dispatch and continues until your return right expires. If we can’t provide all ordered products, we won’t process unavailable parts and will refund you.
If fulfilling any order aspect would be illegal, we can cease it, even after product dispatch. In such cases, YOU.boutique incurs no liability.
Payment:
During checkout, provide payment details; all required fields must be filled. By providing payment information, you confirm ownership or authorized use of the method. We don’t store payment details, but third-party providers may. Visit their websites for data retention details.
Full payment is taken unless using third-party credit. Card payments require issuer authorization and credit checks. Products remain ours until collected or delivered. Unpaid orders prompt payment or return within 30 days.
Delivery and Collection:
Delivery times and charges vary based on products and location. Full details are available on our website. Delivery goes to specified address or store. If unavailable, orders are placed in a safe spot or returned to the depot.
Risk transfers upon product delivery. Non-delivery due to circumstances beyond our control has no liability. For refunds, Lithuanian laws apply. International deliveries may have additional taxes or fees; compliance is your responsibility.
When collecting, bring your order confirmation and ID. International restrictions apply to orders.
Delays:
We’ll inform about supply issues causing delays. We aren’t liable for non-delivery due to uncontrollable factors.
Changes to an Order:
Notify us of any changes before dispatch. Address changes after dispatch aren’t allowed. Changes might affect delivery timing or availability.
Right to Cancel:
As a consumer, you can cancel within 14 days. Follow our cancellation process. Items must be returned promptly, and charges might apply.
Our Website:
By accessing this website, you agree to these conditions. Use it lawfully and not to infringe on others’ rights.
Rights Ownership:
Intellectual property rights are owned by or licensed to Yourga Ltd. Submissions grant us rights to use materials at our discretion.
Ownership of Submissions:
Except personal info, all comments, reviews, suggestions, etc., become our property.
Social Networking Sites:
We’re not responsible for third-party content on social media. Content must comply with their terms.
Intellectual Property Rights:
By submitting, you assign intellectual property rights. Content must comply with standards.
Confidentiality:
Uploaded material is non-confidential. We can use, disclose, and distribute it.
Accuracy of Content:
We do our best, but content accuracy isn’t guaranteed.
Damage to Your Computer:
We strive to prevent harmful content, but we’re not liable for damage caused by usage.
Links to Other Websites:
We’re not responsible for linked websites’ content.
Legal Terms:
We exclude certain liabilities and have rights to make changes. Other notices and these terms apply. You’re responsible for understanding them.
Assignment and Third-Party Rights:
We can update terms. You can’t assign without consent. We can assign at our discretion. Only you and we can enforce these terms.
Waiver:
No delay is a waiver. Waivers must be written.
Severability:
If any terms are illegal, invalid, or unenforceable, the rest remain.
Right to Cancel (Updated):
If you are entering into a contract with us as a consumer, you have the right to cancel your contract at any time up to 14 calendar days after the day on which you received the products you ordered, except for products that have been customized or tailored to your specifications. This statutory right to cancel is separate from our goodwill policy and does not apply to products purchased in our stores.
Cancellation of Customized or Tailored Products:
Please note that this right to cancel does not apply to products that have been customized or tailored to your specific requirements. If you have ordered such products, you may not be eligible to cancel the contract and receive a refund. Due to their personalized nature, these products are exempt from the right to return or cancel the order.
We appreciate your understanding regarding the non-acceptance of returns and cancellation rights for customized and tailored products.